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Written Communication is expressing oneself clearly in business writing.Behaviors
An employee demonstrating this competency:Importance of this Competency
Effective Proposal Writing, by Vasudev Murthy. New Delhi, IN: Response Books, 2006.
How to Write Better Business Letters, by Andrea B. Geffner. Hauppauge, NY: Barron's Educational Series, Inc., 2007.
How to Write Reports and Proposals (Creating Success), 2nd Edition, by Patrick Forsyth. London, UK: Kogan Page, 2010.
Persuasive Business Proposals: Writing to Win Customers, Clients, and Contracts, 3rd Edition, by Tom Sant. New York, NY: AMACOM, 2012.
Scrolling Forward: Making Sense of Documents in the Digital Age, by David M. Levy. New York, NY: Arcade Publishing, 2003.
The Art of the Handwritten Note: A Guide to Reclaiming Civilized Communication, by Margaret Shepherd. New York, NY: Broadway Books, 2002.
The Business Style Handbook: An A-to-Z Guide for Writing on the Job with Tips from Communications Experts at the Fortune 500, by Helen Cunningham & Brenda Greene. New York, NY: McGraw-Hill/Contemporary Books, 2002.
Write to the Top: Writing for Corporate Success, by Deborah Dumaine. New York, NY: Random House Inc., 2004.
Writing Effective Letters, Memos, and E-mail, by Arthur H. Bell. Hauppauge, NY: Barron's Educational Series, Inc., 2004.
SELF STUDY COURSES
Fundamentals of Business Writing. American Management Association. Tel. 800 250-5308. www.amanet.org/selfstudy/b13716.htm
How to Sharpen Your Business Writing Skills. American Management Association. Tel. 800 250-5308. www.amanet.org/selfstudy/b13856.htm
The Grammar and Proofreading course. American Management Association. Tel. 800 250-5308. www.amanet.org/selfstudy/b14135.htm
Business Writing and Grammar Skills Made Easy and Fun! Two days. SkillPath Seminars. Tel. 800 873-7545. www.skillpath.com/seminfo.html/st/BWG2
Business Writing: Writing E-mails, Memos, and Letters that Work. One day. Cypress Media Group, Inc. Tel. 770 640-9918. www.cypressmedia.net/pages/class7.htm
How to Sharpen Your Business Writing Skills. Four days. American Management Association Course. Tel. 877 566-9441. www.amanet.org/seminars/seminar.cfm?basesemno=2516
Strategic Writing. Two days. Booher Consultants. Tel. 817 318-6000. www.booherconsultants.com/programs/written/strategic_writing.html
Writing to Get Things Done. One day. Berry Writing Group. Tel. 612 578-1487. http://www.berrywritinggroup.com/seminars/writing/index.html