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Results Orientation is focusing on the desired end result of one's own or one's units work; setting challenging goals, focusing effort on the goals, and meeting or exceeding them.Behaviors
An employee demonstrating this competency:Importance of this Competency
Getting Results: Five Absolutes for High Performance, by Clinton Longenecker & Jack L. Simonetti. New York, NY: Jossey-Bass, 2001.
Getting Things Done, by David Allen, New York, Penguin Books, 2001
Goals and Goal Setting, Third Edition: Achieving Measured Objectives, by Larrie Rouillard. Menlo Park, CA: Crisp Publications, Inc., 2002.
The Oz Principle: Getting Results Through Individual and Organizational Accountability by Craig Hickman, Roger Connors and Tom Smith, New York, Penguin Group, 2010.
Performance Management: Changing Behavior that Drives Organizational Effectiveness, by Aubrey Daniels & James Daniels. Tucker, GA: Performance Management Publications, 2004.
Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results, by Richard Y. Chang. New York, NY: Jossey-Bass, 2000.
Root Cause Analysis: Improving Performance for Bottom-Line Results, Third Edition, by Robert J. Latino & Kenneth Latino. Boca Raton, FL: CRC Press, 2006.
The Answer to How Is Yes: Acting On What Matters, by Peter Block. San Francisco, CA: Berrett-Koehler Publishers, Inc., 2002.
The Seven Habits of Highly Effective People, by
Stephen Covey. New York, NY: Simon & Schuster Ltd., 2005.
The 7 Habits of Highly Effective People, by Stephen Covey. Audio CD. www.amazon.com
Using Search Engines Effectively. Webinar. MRA - The Management Association, Inc. Tel. 800 679-7001. http://www.mratraining.com/CourseDetail.asp
Achieving Your Highest Priorities. One day. FranklinCovey http://www.franklincovey.com/tc/publicworkshops/productivity-workshops/focus-achieving-your-highest-priorities-time-management-workshop
Building Better Work Relationships: New Techniques for Results-oriented Communication. Three days. American Management Association. Tel. 877 566-9441.http://www.amanet.org/training/seminars/Building-Better-Work-Relationships-New-Techniques-for-Results-oriented-Communication.aspx
Getting Things Done for Business Leaders. One day. David Allen Company. Tel. 805-646-8432. http://www.davidco.com/individuals/public-seminars/business-leaders
Getting Results Without Authority. Three days. American Management Association. Tel. 877 566-9441.
Choices to Extraordinary Productivity, Two days. FranklinCovey.
The Fundamentals of Structural Thinking. Four days. Robert Fritz, Inc. Tel. 800 848-9700.
EXTERNAL RESOURCESSee Appendix